ICT solution pays off for policyholders
Online service from T-Systems gives discounts on health insurance premiums at KPT
Zollikofen, February 15, 2007
Customers of Swiss Health Insurance Provider KPT are benefiting from a 5 percent reduction on premiums for all additional insurance policies if they operate their KPT insurance policies online. One of the things that has made this possible is an archiving and workflow solutions provided by T-Systems. The health insurance company uses it to optimise and automate the distribution, processing and archiving of on-line insurance policies and other documents.
A new electronic archive provides policyholders with a round-the-clock overall viewing facility and control over their insurance cover. They can make changes themselves very easily. Policyholders receive a text message or an email informing them when they can view new information, or when documents are ready for them. The elimination of paper documents and correspondence saves time and expense – and KPT is passing on the savings to its customers by giving them a discount of five percent on premiums for all supplementary insurance policies.
T-Systems is the market leader in integrated ICT solutions. The ICT service provider has developed and optimised the electronic processing of policy documents for KPT in Switzerland. The automated processes are connected to an archive solution. T-Systems manages and prepares the data at its own computer centre. The contract for this project, which began at the end of last year, will run until 2011.
The partnership with T-Systems considerably increases the attractiveness of what at KPT is already the most advanced interactive platform in the insurance industry,” said Patrik Heierli, IT manager at KPT. “In our many years of cooperation T-Systems has gained our trust. Using innovative and reliable ICT solutions it is possible both to cover the needs of our customers and to meet our requirements for slim and cost-reducing work procedures.
“We are proud that our Managed Document Services are able to help KPT move towards the future of e-insurance,” said Gregor Stüchli, CEO of T-Systems Switzerland Ltd. “We are already working together towards further enhancements with regard to electronic customer files. In future policyholders will have access to all their correspondence with KPT.
KPT
With over 330,000 policyholders, KPT is one of the ten largest health insurers in Switzerland. KPT stands for competent, personal, and transparent.
With over 330,000 policyholders, KPT is one of the ten largest health insurers in Switzerland. KPT stands for competent, personal, and transparent.
T-Systems
brings together a range of high quality ICT services. The extensive expertise from the two worlds of IT and telecommunications means that the business customer division of Deutsche Telekom is the preferred partner for multinationals, small and medium-sized enterprise, and public institutions. Throughout the world, 160,000 customers in every industry are benefiting by being able to obtain the special skills and integrated ICT solutions they need, from a single source. T-Systems is the only company to offer its own complete ICT portfolio, combining IT and communications technology into new solutions. In the 2005 financial year, 52,000 members of staff in over 20 countries achieved sales of 12.9 billion euro.
brings together a range of high quality ICT services. The extensive expertise from the two worlds of IT and telecommunications means that the business customer division of Deutsche Telekom is the preferred partner for multinationals, small and medium-sized enterprise, and public institutions. Throughout the world, 160,000 customers in every industry are benefiting by being able to obtain the special skills and integrated ICT solutions they need, from a single source. T-Systems is the only company to offer its own complete ICT portfolio, combining IT and communications technology into new solutions. In the 2005 financial year, 52,000 members of staff in over 20 countries achieved sales of 12.9 billion euro.
In Switzerland, T-Systems has over 1,000 employees, and in addition to its headquarters in Zollikofen, is represented in several locations throughout Switzerland.
For more information on the company and its services, please visit: http://www.t-systems.ch and http://www.t-systems.com.
Contact:
T-Systems Switzerland Ltd.
Press Center
Industriestrasse 21
3052 Zollikofen
Phone: +41 (0)31 915 42 55
Fax: +41 (0)31 915 42 45
E-Mail: pressoffice@t-systems.ch
Internet: www.t-systems.ch
T-Systems Switzerland Ltd.
Press Center
Industriestrasse 21
3052 Zollikofen
Phone: +41 (0)31 915 42 55
Fax: +41 (0)31 915 42 45
E-Mail: pressoffice@t-systems.ch
Internet: www.t-systems.ch
