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Interview

Olaf Heyden, Member of the T-Systems Board of Management and Head of ICT Operations
Michael Birzele, T-Systems Test Factory

Quotation

“One brand-new feature is the clearly defined role structure that underlies Managed Workplace Services. With three roles, we can cover more than 80 percent of all business desktops and laptops.“
Hagen Rickmann, Head of Portfolio and Offering Management at T-Systems

Facts

A long goodbye from XP
New toolkit on board
more
A long goodbye from XP
Nine editions, three service packs, millions of PCs worldwide – Windows XP has seen plenty in eight years. Its era ended on June 30, 2008, when Microsoft stopped retail sales of XP. Mainstream support was offered until April 2009, with security updates, hot fixes and technical support. The service packs included new features during this period. Extended support began in April 2009 and will run until April 2014. In this phase, Microsoft will offer technical support and security updates. With one exception: customers with a paid support contract can also request non-security patches. All told, XP users should be safe until 2014. They should, however, make sure to switch to Service Pack 3 by July 13, 2010. Support for Service Pack 2 ends on that date.
New toolkit on board
Windows 7 offers a multitude of clever built-in tools. Now instead of implementing expensive, non-supported external software, organizations can use the features that come standard with Windows. Each tool eliminates an unnecessary source of faults and extra licensing costs. And it makes life easier for system integrators.

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