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Building trust and customer proximity
through social media
"The digital age affects all industries,"
Prof. Klemens Skibicki on customer loyalty
in the social web.
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Legacy data secure in the Cloud
New from T-Systems:
JiVS History for secure
data historization
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The path to the customer – simple and fast
Head of Marketing at ING-DiBa, Birgit Spors,
explains what's important in customer service
and how to remain a leader in Internet banking.
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Zero Distance!
The new proximity to the customer
Yesterday a start-up, today a giant with revenue in the billions. While dinosaur retailers are filing for bankruptcy, the likes of Zalando & Co are thriving in the online market.
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